CUSTOMER PROBLEMS

SERVICE ISSUES
If you ever have a legitimate problem while at The Vortex, please speak with the Manager-on-Duty while you’re there, because we can’t deal with an issue we don’t know about. A Manager is always available to help make things right, because we really want our loyal patrons to enjoy themselves every time they visit. Going home and posting a whiny review on “I’m-a-big-fat-pussy-dot-com” will not really help us, help you. 

FEEDBACK
In an effort to constantly improve our operation, we welcome all customer comments and suggestions. You can contact us through this Web site by clicking on the “CONTACT” tab on the upper navigation bar. Please note that all emails received by us become the property of The Vortex Bar & Grill, and may be posted on our Web site, Facebook page or other locations, for informational or entertainment purposes.