CUSTOMER COMMENTS ABOUT FOOD OR SERVICE

We have designed this form to collect all the information we need to address customer concerns regarding FOOD or SERVICE issues at The Vortex. If your message is NOT about our Food or Service, please use the INQUIRIES form instead. 

THANKS FOR YOUR INPUT
We review every FOOD and SERVICE comment that we receive from our customers. We may not be able to reply to every email, but we do read them all, and we do our best to address every issue brought to our attention.

ONCE YOU HIT “SEND” IT'S OURS
All emails received by us become the property of The Vortex Bar & Grill and may be posted on our website, or other social media outlets for informational, entertainment or other purposes. Please refer to our LEGAL page for additional Terms & Conditions of Use.

YOUR CONTACT INFO

*To submit a comment to us online, all of the following information is required.
PLEASE NOTE: We will not reply to comments that contain ANY incomplete or false contact information from the sender.
*Name
Birthday
(mm/dd/yyyy)
*Email
Address
City State Zip
Telephone

May we contact you for additional details if necessary?
Yes No, I have nothing else to say

TELL US WHEN & WHERE

The more information we have, the better we will be able to deal with specific issues. Please provide us with the following basic information about your visit:
Date
Time    AM PM
Which Vortex location did you visit? Little 5 Points
Midtown
Was this your first visit to The Vortex? Yes
No
If No, how long have you been a Vortex patron?

Less than 1 year
1-2 years
3-5 years
6 years or more

How many miles did you travel to get to The Vortex? 0-3
4-6
7-10
11 or more
How did you hear about The Vortex?

FOOD RATING

Excellent Very Good Good Average Below
Average
Presentation & Appearance:
Quality & Flavor:
Value:
Overall Food Rating:

SERVER RATING

Excellent Very Good Good Average Below
Average
Personality & Demeanor:
Knowledge & Helpfulness:
Availability & Attentiveness:
Overall Service Rating:

OVERALL RATING

Excellent Very Good Good Average Below
Average
Total Vortex Experience:

TELL US ABOUT YOUR SERVER

Please provide us with the as much information about your Server as possible so that we can deal effectively with specific issues.
What was your Server's name?
(It appears on the top of your check)
I didn't get my server's name, but here is a description:
Sex: Male Female
Glasses: Yes No
Height: Short Average Tall
Weight: Thin Average Heavy
Hair Style: Short Medium Long Bald Shaved
Hair Color: Blonde Brown Black Red Not Found in Nature
Race: White Black Asian Hispanic Other

TELL US ABOUT THE MANAGER-ON-DUTY

Did you ever see a Manager on the premises? Yes     No
Did the Manager ever visit your table? Yes     No
If yes, was the Manager professional? Yes     No
Did the Manager resolve any problems? Yes     No    There were no problems
What was the Manager's name? Don't Know

ADDITIONAL COMMENTS AND MESSAGES: